Shipping Info – vastra-house

Kathmandu Valley

1 – 2 days

Kathmandu, Lalitpur, Bhaktapur

Major Cities

2 – 4 days

Pokhara, Biratnagar, Birgunj, Dharan & others

Other Districts

4 – 7 days

All remaining districts across Nepal

Processing Time

1 – 2 days

Orders are dispatched within 1–2 business days

Shipping Charges

Order Value	Shipping Charge
Below Rs. 1,499	Rs. 100 – 150 (varies by location)
Rs. 1,499 and above	FREE Delivery

Shipping charges are calculated at the time of order confirmation and will be communicated before dispatch.

1
Send an Inquiry
Browse the collection and send an inquiry for the items you want — size, color, and quantity.
2
Order Confirmation
We confirm availability, share the total including shipping, and confirm your delivery address.
3
Payment
Payment is made before dispatch. We accept bank transfer, eSewa, Khalti, and cash on delivery (Kathmandu Valley only).
4
Dispatch & Tracking
We dispatch within 1–2 business days and share the tracking number once your order is on its way.

If your parcel arrives damaged, photograph the package and item immediately before opening further
Contact us within 24 hours of receiving with photos — we will arrange a replacement or refund
If a parcel is lost in transit, we will follow up with the courier and resolve it within 5–7 business days

Wholesale orders have separate shipping arrangements depending on order size and location.

Questions?

We're happy to help with shipping queries before or after your order.